Frequently Asked Questions

Frequently Asked Questions

Enroll via the course website. Refunds are available within specified timeframes minus fees. Certificates can be downloaded after course completion.

We offer a diverse range of courses across various fields, including technology, business, arts, and personal development. Each course is designed to equip you with practical skills and knowledge, ensuring you stay competitive in today's job market. Whether you're looking to advance your career or explore a new passion, there's something for everyone!.

Our platform is user-friendly and designed for seamless learning. Simply browse our course catalog, select the courses that interest you, and enroll to access a wealth of resources, including video lectures, interactive quizzes, and community forums. Track your progress and engage with instructors and fellow learners, all at your own pace.

To access our platform, you'll need a device with internet connectivity, such as a computer, tablet, or smartphone. We recommend using the latest version of a web browser for optimal performance, along with a stable internet connection to ensure smooth streaming of video content and participation in interactive features.

To reset your password, go to the login page and click on the 'Forgot Password?' link. Follow the prompts to enter your registered email address, and you’ll receive instructions to create a new password via email.

Refunds are available within 24 hours for Primeway Skills Bundle and Content Creation Mastery courses, and within 48 hours for the Monetization Series, minus processing fees. No refunds are issued after these timeframes or for Primeway Plus subscriptions, add-ons, webinars, or consultations. For refund requests, email refunds@primewayskills.com with the required details.

To obtain a certificate of completion, you typically need to complete the course requirements, such as finishing all modules or passing any assessments. Once you've met these criteria, check the course platform for an option to download or request your certificate. If you don't see it, you can contact the support team for assistance. Let me know if you need more specific guidance!

You can contact customer support by emailing support@primewayskills.com or by reaching out via WhatsApp at 7358593724. They are available from Monday to Sunday, 9:30 AM to 6:00 PM. For refund-related queries, use refunds@primewayskills.com.

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